FedEx Office Print & Ship Center - Irvine, California

Fred Mailhot

Maria saved my bacon; I had an emergency need for a poster to get printed for a conference presentation and she came through in the clutch. Thanks so much; everyone should go here for their print needs!

Kassandra Brown

Maria and Shane saved me! I ordered my poster later than I meant to and they were able to get it done WAY ahead of schedule, despite printer problems. I am eternally grateful.

Lynnann AKA Grandma

OUTSTANDING SERVICE!
(Thank you Lilly and your management staff!)
Was out of town and needed human intervention to ensure a package didn’t get lost in the ether. I consider myself fortunate to have had Lilly answer the phone! There are people who still go above and beyond and care about the person who called. I’m grateful!
Additionally, this store is always spotless, well stocked and you’re always greeted and helped as soon as you walk in. We are fortunate to have such a full-service FedEx here on Campus with exceptional employees!

Brandi Williamson

Excellent customer service every single time. Dominic was especially helpful. Kind, thorough, and prompt service.

Gregory Gunter

Lilly & Oliver were so helpful. I rushed in at the last minute & they were patient & calm — laughing with my attempts at humor (GPS had sent me all over to find this store); very thoughtful duo with excellent customer service!

Matthew Laffin

I wish I could rate this zero stars. I only rated it a one because I was able to use the self service copy machines and they worked great. After I printed what I needed to print I needed to mail it. I had the envelop and stamp already so all I needed was outgoing mail. I went to ask the employee if they had an outgoing mail spot and before I even opened my mouth I made eye contact and she put her hand up and said, "it's going to be a few minutes." I said I understand but do you have an outgoing mail spot and she rudly replied "no, O no." All she was doing was packing a box behind the counter so I feel like this was a very small request, especially in the customer service industry. I came in on September 13, 2017 at around 2pm.

Vaibhav Jain

Terrible experience. The guys at the center were super unhelpful. Asked them to help me get a pre-paid return envelope to send over my passport and other critical docs but they were unwilling. They said look at self-service. The website on their system was causing issues as well and I left, saying that I wish you guys were helpful. Bad experience, wouldn't prefer to go there.

PS: In Southbay Torrance, I used to be a huge fan of Fedex. Used to be a loyal customer and also used to recommend them for any shipping / printing needs. Looks like its not the same everywhere.

Ian Jang

Terrible experience. What was suppose to be an easy drop off turned into a huge hassle. I was trying to ship my laptop and phone back to my previous employer and was told that I had to take it out of the case which it was in which was not necessary. The whole package could have been put into a box and easily shipped off. I was than told I would need a separate box and label for an iphone which was ridiculous since I could have shipped it in the same box! This was a huge waste of time. It just seemed like the knowledge of shipping an item was sub par