SERVPRO of River Oaks - Houston, Texas

Diane McCutcheon

Ren and Derek that I consider your "A" team were phenomenal and so professional. Their main concern was to make sure all my questions were answered, and everything put back the way it was. I really appreciated their desire to make sure I was satisfied, that's really rare anymore in the service industry. They both work so hard to make sure the customer is happy...I hope you as the employer appreciate what an asset they are to your business. Thanks for all your help in helping me get my life back in order.

Ryan Kimmel

Unbelievable! We had three companies to choose from. There’s no second or third choice. Fernando is hands down the most professional and knowledgeable individual that we have worked with throughout our restoration process. We are so grateful for his knowledge and expertise.

There truly is not another option. Go with Servpro.

Amanda Withey

I experienced a washer malfunction that resulted in significant water damage to my home. Sean and his Servpro team responded quickly, removing the damaged ceiling, walls, and flooring. They worked efficiently to prepare my house for reconstruction in no time. I'm extremely grateful for Servpro's prompt response and assistance throughout the process. I highly recommend them to anyone facing similar issues needing a fast and effective solution.

Jen

ServPro was just great. They responded almost immediately and were very professional and complete in how they dealt with our water damage. Chris B explained things so clearly and did a really great job. I definitely recommend them to anyone

Chaz Jackson

I recently had to use ServPro after a water damage incident in my home. I couldn't be more impressed with their service, especially Sean. From the moment we met Sean and the rest of the ServPro team, they were very responsive and professional. They arrived quickly, assessed the damage, and started the repair process right away.

The ServPro team was knowledgeable and took the time to explain each step, which really put my family's mind at ease. They used advanced equipment to dry out my home and worked efficiently to prevent further damage. I appreciated their attention to detail and commitment to restoring our attic/ceiling.

Overall, I highly recommend ServPro for their exceptional service, professionalism, and expertise in disaster recovery. They truly made a stressful situation much easier to handle for my family.

Barbara Criswell

Tyler, Derek and Kyle are the best. Very professional, helpful and super nice guys. I am so glad that you were sent to me. Good job!

Christina Simmons

We had an amazing experience with them from the first meeting which was 1040 PM and they were prompt and ready to help us the following morning bright and early. The project manager Ken Morris was so wonderful and easy to work with and answered all our questions each time. He also shared his contact information for anything that came up. Marcus who was our on-site crew chief was simply outstanding! Marcus and his crew worked tirelessly on both Saturday and Sunday to get our home completed for the next stage in our process of making our home livable again. They were all so professional, kind, caring and always patient to answer any and all questions. I would recommend them to anyone who is dealing with a home flood! This crew is second to none!

Judy Wells

This is my second time to use Servpro, and the first time was great, but this time, it was a phenomenal experience. First, Tim, our Project Manager, came out to check my damage, and discuss all the specific needs with my husband and me. He, then, introduced us to to our Team, Greg and Fernando, who had already begun measuring moisture and diagraming our floorplan. They continued to work, and each piece of machinery they brought in, they explained its use and matched it to the "why" of our need. Daily, Greg and Fernando, not only set an appointment with me but also called in advance to state their arrival time. Each day as they monitored my house's progress, they explained the process and were so willing to answer my questions. Ken even checked in daily to be sure we were pleased and had no questions! These three men were not only wonderful but they were so professional and careful with my home. I recommend them to come also to your rescue! I hope I won't need them again, but if I do, I call Servpro of River Oaks and ask for Tim, Greg, and Fernando by name! They are the best!