SERVPRO of Downey - Downey, California

Ismael Casillas

Gracias por muy trabajo servpro Downey Julian Argueta y Edwin Lopez por ayudarme en mi casa buen trabajo buen servicio

Lindsay Newville

I was so impressed with this company. We had a slab leak and they were there quickly and always showed up on time for the appointments. They boxed up our affected belongings carefully and were so organized and polite. Super happy with all of their work. Shout out to Julian A, Edwin L, Alex N, and Juan Daniel R for all of their help!

jorrie estrada

The techs Juan Carlos, Christopher Jones, Juan Carlos, Julian A, Edwin , and Christian Q did a great job on my house. Thank you all for the professionalism and good work that you did on my house.

Will Gonzalez

Great Experience with Servpro of Downey ! I had severe hot water damage from a broken pipe in my home. They came in with the adequate equipment to inspect and remove all water damage inside my home. They were very communicative with my insurance company during the process. Special shout out to Steve Klein who performed initial inspection of damages and also Lead technician Juan Daniel Ramirez who did a great job leading his team during the tear down process. Juan (JD) kept me informed of work process status daily and made me feel confident of their work performed . Also shout out to his crew Christopher, Jesus, Juan Carlos and Antonio who performed worked. Can’t forget Carl Ornelas who took my first initial call when I was searching for the right company for these services, he did a great job explaining their process and what to expect. Thank you all for your services!

Letitia Lindsey

ServPro came out and provided excellent service. The Staff (Maria, JD, Edwin, and Julian) were all professional, and took great care of us from our house being flooded from a burst pipe. They bought fans and humidifiers to dry things out. They neatly pack up all furniture and cleared out all of the damaged floors and walls. I was impressed and please the They arrived promptly everyday and was very pleasant and great to work with

Nancy Harris

From the people in the office Ana, Kayla, Grace, Lupe & Holly to the people that came to our home to do inspections and work Jessie, Edwin, Alex, Angel and Juan Daniel we have ZERO complaints. Everyone was courteous, helpful and professional. They did a great job & were flexible in accommodating our time schedule. We feel highly confident recommending SERVPRO DOWNEY.

Chris Frapwell

Servpro’s came out after we had water damage in our home, and after drying it out, they then had an amazing pack out team- YES, they come and pack up your whole house for you! Then took out all the effected areas. We were in a time Crunch and thanks to their team staying late and after hours they got it finished in time.

Jesse, Carlos, Daniel, Angel, Juan Carlos, Juan Daniel, Julian, & Alex…

Thank you very much, I appreciate all your hard work.

Jacqueline Hoffer

We experienced one of a homeowners worst nightmare: a leak, not even from our house but it damaged a lot of our property. Our insurance referred us to Servpro and they were AMAZING from start to finish. Lupe is their scheduler and she want above and beyond with communication, accommodating our schedules and being extremely personable and very quick at responding to texts. The first group of workers that came did the inspection - Juan Daniel and Angel answered all of our questions about the process and expectations. They were very thorough throughout the demo and dry out process and different crews included Juan Daniel, Daniel and Juan Carlos and all of them were just a pleasure to deal with. Julio and Jesus picked up the equipment once everything was dry and while I wasn’t home at the time, my grandma said they were very nice. Any questions or concerns I had were handled quickly by our project manager Colton and even though he got our case after it had started he was a helping hand through all of it. I loved how well they communicated with updates on their ETAs to any small changes in the schedule; you don’t get a lot of that anymore or it’s very wide windows so it was a very good change for me. There was a small issue with plumbing(no fault of their own) and they sent out Daniel and Jessie to make sure there was no active leak and no water that needed to be dried. They laughed at my terrible jokes, even Daniel?. Servpro Downey is very proactive and GREAT at communicating. Heaven forbid we ever have to go through something like this again but if we did I’d want them to handle it for us and recommend them to anyone who is looking for a mitigation company.