SERVPRO of Denver West - Englewood, Colorado

Maria Chavira

El grupo de fuego de ana Merida ,hacen un excelente trabajo ,profesional,rapido,respeto,amabilidad y ellos respondieron todas mis preguntas inquietudes,, tranquilidad, muchas gracias servpro ,gracias Kona,,Elvis, ,Misael,ruben,khary,auri,

drew bryant

Desmond, along with his team Marcos and Carlos were great. Extremely professional and efficient. They handled our water leak cleanup got us back to normal in no time. I would recommend them all to family and friends.

Lauren Zarkovacki

I have had the pleasure of working with the whole team at Servpro and they are an incredible company. The whole team is friendly, professional, and reliable. Steve, Nick, Justin, and Jacob are awesome! I especially recommend Spencer for any restoration needs. With Spencer, you can expect outstanding service from someone who genuinely cares about his clients and their satisfaction. 10/10 recommend!

Shane Taylor

To start, this review is for the Aurora Central office. From my research it looks like they have been bought out by the Denver West office. However, I have not been able to confirm if the same people are still employed now at Denver West.

I've used this company a few times. The first time (2021), they were fantastic. Great communication, fast work. The second time (also 2021) you could tell the customer service was going downhill. The third time, was January and February of this year. My entire condo was flooded due to a burst pipe. We had to evacuate and leave everything. I called ServPro because I had used them in the past. The day after they began work, I arrived at my condo early in the morning to check on a few things. My door had been left unlocked and open - not just cracked, fully open in Denver winter. We don't live in the best neighborhood and I had already lost my home for the next few months plus a number of personal items, I didn't need to get robbed too. I notified EVERYONE who I had ever talked to on this project at the time and throughout the project. I never got an apology. The company never attempted to make the situation right.

Again, I am not sure if the same people at the Aurora Central franchise are currently employed at the Denver West franchise after the buyout, so I would strongly suggest to proceed with caution when considering this company.

Marsha Trelstad

Spencer and Michele did a fantastic job of explaining the process and setting up machines to dry my rooms as efficiently as possible to save my kitchen cabinets, drywall and my carpet. They arrived quickly and are available to answer any and all questions throughout. Highly recommend!

Alyssa Klos

I cannot say enough good things about my experience with SERVPRO. From my first call to Evan late at night- he had a team out ASAP the next day. Micah explained the process, equipment, and timeline thoroughly and answered all of my questions. Steve was great, super responsive via text and was flexible with my timing to get his team out here on my schedule. The team was very communicative and always showed up when they said they would- promptly within the time slot. Desmond was super friendly, did all of his work with a smile on his face. Chris and Divany did their work quickly and were very kind and professional. Would HIGHLY recommend this team. Thank you so much!

Vanessa Grant

Spencer and his team came out to the house for an insurance claim. They were very professional and helpful during this stressful time. They were able to help us with questions we had related to other existing water damage as well. I would highly recommend Spencer for your restoration needs.

Gladys McLean

Nardo and his team were wonderful. Marco explained everything to us. He is one of the friendliest people I have met. If I ever need this service again I would definitely request Nardo and his team again.