SERVPRO of Cypress - Houston, Texas

Lisa Cortines

Gerson, Ender and Carlos were extremely polite and accommodating. They did an excellent job, they put my things back just like they were and were very professional, neat and clean with their work. I wouldn’t hesitate to use them again or recommend them! They were GREAT!

Thank you for all your hard work!

Lisa Cortines

Vanessa De La Sierra

5-Star Review for Servpro

When our house in Cypress, TX was hit by a tornado, we faced one of the most challenging times in our lives. Amidst the chaos and devastation, Servpro stepped in and turned things around for us. I cannot express enough gratitude for the incredible team of Alma, Mirna, KD, DC, and Gerson.

From the moment they arrived, they exhibited professionalism, compassion, and efficiency. Alma and Mirna were attentive to our concerns and made sure every detail was addressed. KD and DC worked tirelessly to restore our home, demonstrating remarkable skill and dedication. Gerson’s expertise and leadership were evident in every aspect of the process.

Thanks to Servpro, our house is not only restored but feels like home again. Their unwavering support and outstanding service provided us with much-needed peace of mind during this difficult time. We highly recommend Servpro to anyone in need of restoration services. They are truly a team of heroes!

Renee Ingham

Ender, Carlos and crew have been doing a great job communicating, explaining and competing work in master bedroom in the aftermath of Hurricane Beryl. We had to have remediation done. I appreciate the work they are doing.

frank Garza

Servpro did an excellent job with the aftermath of the tornado damage on my home. They brought enough staff to tear out the Sheetrock, Carpet and boxes up the salvageable personal item. Servpro worked for 4 days at my house, even on a holiday. Marcella worked tireless boxing our belongings.

Definitely recommend for any of your needs!

Caryn Darwin

I’m so pleased with the services provided by Brian and George today. They were timely, friendly, respectful and neat, and left my home clean after a messy job. The preliminary patching of the ceiling also looks very neat. I’m excited to see the final project!

Robert Davis

Absolutely horrible when it comes to my experience starting on January 17,2024. Now that we are back in our home we are really seeing the terrible work. Boxing up our glass items with a paper towel and putting those same items with pots and pans. Also putting our dogs food and water dish in the same box as our dishes. Absolutely disgusting. Seems like the service worsened when I declined ServePro from doing the reconstruction on our house. I will never use them again.

Casinoman 8

No a very good experience at all. I had some small water damage to walls and ceiling. The project manager came out about 10-12 in the morning and did his assessment. After assessment was completed he said his team will reach out to move forward on the demo. Well 3 pm came so I reached out to PM. No response from PM but Servpro team arrived about 6:30pm. Then they charge me after hour rates. During demo while pulling insulation out from ceiling a brick comes and damaged my window seal. I text the photos to PM . No response. During mitigation, beware one of dehumidifier didn’t even work but they tried to charge me for it. They laid this rolled no slip cloth on floor from doorway to my living, charged about $233 for that. Ridiculous. FYI: if you ever see an emergency charge on your invoice, don’t accept that charge. Emergency service is what they do. That’s an add on mitigation companies try to get away with. As an insurance guy I deny that line item all the time. The photos I uploaded are of the brick and damaged window seal that was caused by the demo.

tina sam

Oscar,. Alvaro and temps were absolutely amazing. Super fast and very professional. The crew came in and took care of all of my needs in one day. They were very detailed oriented and took extra time to protect all of my furniture and personal belongings. They were at my house for 12 hours and never complained once. They did not stop until the work was done. They are extremely clean and did not leave a mess. Thank you very much, Oscar and Team!!! Very much appreciated.

I will definitely recommend this company and crew to everyone!